Terms of Service

Last updated: November 14, 2026

Welcome to Riffkit, and thank you for using our platform and the products, services, and features we make available (collectively, the “Services”). This Agreement is a contract. It allocates risk between you and us, so please read it before you use the Services.

1. Your Services Provider

The Services are provided by Bit Computing Pte. Ltd., a private limited company under the laws of Singapore, located at 64 Cecil Street, #06-02, IOB Building, Singapore 049711 (“Riffkit”, “we”, “us”, or “our”).

2. Applicable Terms

Your use of the Services is subject to these terms, which may be updated from time to time (together, this “Agreement”), including the provisions in our Privacy Policy. If you take part in the referral program, section 18 also applies. Please read this Agreement carefully. If you do not understand or accept any part of it, you may not use the Services.

3. Who May Use the Services; Accounts & Teams

You must be at least 18 years old, or the age of majority where you live if higher, to use the Services. By using the Services you confirm that you meet this requirement. If you use the Services on behalf of a company or organization, you represent that you are authorized to bind that entity, which accepts this Agreement.

You may not share your sign-in credentials, and you are responsible for all activity under your account, including activity by anyone you allow to use it and by any AI agent or integration you authorize (see section 19). Your account is a license to use the Services, not property, and it may not be sold or transferred.

Teams. An account may be turned into a team by adding members. The person who created the team (the “owner”) is the paying account for the whole team: every member’s usage draws on the owner’s credits, and all credits, grants, and referral rewards earned by members are issued to the owner’s account. The owner may set daily spending limits for members and remove them. The owner is responsible for every member’s activity and for ensuring that members comply with this Agreement. If a member is removed, their access ends and their personal referral code is retired.

4. The Service

Riffkit analyzes winning short-form videos to extract their underlying “formula” (hooks, pacing, and emotional structure) and uses AI to generate new videos; it does not publish the sources you provide. Video that Riffkit delivers is generated by AI, but it can include material carried over from what you provide, such as flat graphics (cards, stickers) from a source video. An Adapt does not reproduce the filmed footage of a source video; a Swap re-renders the source’s own shots with the changes you ask for. To analyze a source and generate from it, the Services keep a working copy of the source, may show it, or a still frame of it, inside the app, and may send clips of it to our AI vendors (sections 11 and 14). Sound is handled differently and is described in section 8.

The Services currently offer these modes. We may change them at any time.

Adapt. Riffkit extracts the formula of a source video and generates a new video that follows that formula with your own story, product, and character. The shots are newly generated, though flat graphics from the source video (such as cards and stickers) can carry over. The sound is generated, except that where the source video has a background-music track, that track is carried over by default (a new link or upload offers no other choice) or, where you choose, used as a reference (section 8).
Swap. Riffkit re-renders a source video shot by shot. The camera work, cuts, framing, blocking, action, timing, and aspect ratio follow the original, and so does the sound wherever no voice changes; only what you name changes, such as a character who replaces the person on screen, a product you add, or a written brief. A Swap must name at least one change. If you do not choose a character, the person in the original is kept: the output is new footage that depicts that person. The sound of a Swap can include the original recording, as described in section 8.
Create. Riffkit generates a video from your brief with no source video. The sound is generated.
Reframe. Riffkit re-renders one of your finished videos at another aspect ratio, keeping that video’s own soundtrack.

5. Your Content

“Your Content” means everything you upload, submit, link to, or provide through the Services: source videos and links, character avatars, personas and voice samples, product information and images, written briefs and creative directions, and any messages you send us (other than Feedback, which section 12 governs). You retain ownership of Your Content and are responsible for it, including its legality, reliability, and relevance.

You represent and warrant that (i) you own Your Content or have all rights, licenses, and consents necessary to use it and to grant the rights in this Agreement (including rights in any intellectual property, trademarks, musical works and sound recordings, and the name, image, likeness, and voice of every person depicted or heard) and (ii) Your Content and its use through the Services do not infringe or violate the rights of any person or entity or any law. To the extent permitted by law, you waive, and agree not to assert against us, any moral rights in Your Content and in Output insofar as they would restrict our exercise of the rights granted in this Agreement. We may suspend or terminate the account of anyone we believe infringes the rights of others. We do not verify or clear rights in Your Content.

6. Real People: Likeness, Voice & Consent

The Services can depict real people, for example through a character avatar you upload, a voice sample you provide, a persona you write, or a Swap that keeps the person in the original video. For every real person who appears or is heard in Your Content or in your Output, you must have that person’s informed, written consent (electronic consent counts) to be depicted and to have their likeness and voice used in AI-generated video for your intended use, including any persona you write for them. Keep a copy of that consent and provide it to us within 5 business days of our request; if you cannot, we may remove the content. If you are the person depicted, you consent by using the feature.

You must not use the Services to:

depict any person under 18, whether real or presented as real;
create sexual, nude, or intimate depictions of any real person, or any non-consensual intimate imagery;
impersonate any person or organization, or present AI-generated footage as a genuine recording of a real person saying or doing something they did not say or do;
create deceptive depictions of public figures, candidates, or officials, or content intended to mislead voters or interfere with an election;
create depictions that harass, defame, extort, defraud, or incite violence against anyone; or
use a person’s likeness, voice, name, or brand without the rights or consent that the law requires.

Where the law or the rules of a platform on which you publish require AI-generated or synthetic content to be labeled or disclosed, you are responsible for applying that label or disclosure. We and our AI vendors may review inputs and outputs and may refuse, limit, or remove any depiction of a real person at our discretion.

Non-consensual intimate imagery. If you are, or are authorized to act for, a real person shown in intimate imagery on a shared page or elsewhere in the Services without that person’s consent, email [email protected] with (a) the share link or other location of the content, (b) a statement that the person did not consent to its publication, (c) enough information to identify the person, and (d) your contact details and signature. We will remove the content, and any identical copies we can locate, within 48 hours of receiving a valid request, and we may remove it sooner on our own initiative. You must not re-create or re-distribute content we have removed.

7. Templates

The Services include a template library: short-form videos that Riffkit has selected and analyzed and makes available in the Services for reference and inspiration. Templates are chosen by Riffkit, not by you, and you cannot add to the library. Your own analyzed sources stay private to your account or team.

Templates are provided “as is”. We have not obtained, cleared, or licensed any rights in a template or in its music, sound, performers, or other content, and we make no representation that using a template, or publishing what you make from it, is free of third-party claims. A template is a reference: you decide what to make from it, what to change, and whether and where to publish the result, and you are responsible for those decisions and for your Output. Your warranties in section 5 and your indemnity in section 26 apply to everything you make from a template. We may add, change, or remove any template at any time without notice. Because many users work from the same templates, other users may receive Output that is similar to yours.

8. Audio & Music

Sound can carry over from a source video into your Output. How depends on the mode and on your settings:

Adapt with “Original BGM” (the default whenever the source video has a background-music track; an Adapt from a new link or upload always gets it): the source video’s background-music track is laid under your new video. If your video has spoken lines, the new voice is mixed over that track; if it has none, that track becomes the whole soundtrack. For a source taken from a short-video platform, that track is the platform’s own music object for the video, which may be a licensed song or the creator’s original sound, and it can include the creator’s voice.
Adapt with “Similar BGM”: the source track is sent to the AI video model as reference audio, and the model re-creates that track as it renders your video. The generated sound may reproduce the source track’s melody and lyrics. We do not promise that it is free of third-party rights.
Your own audio: in the web app, for a template in your own account, you may replace its music with the source video’s full original audio track (voices included) or with an audio file you upload of the music the source video uses (an accepted file may be cut to the length of the video), or disable it. Anything you upload or choose is Your Content.
Swap: the soundtrack follows the original wherever no voice changes. Each section of the source video, with its audio, is provided to the AI video model as a reference. Where a voice changes (on engines that change voices, a character who speaks on camera gets a new voice by default), the sound of that part is newly rendered, and any background-music track of a template is laid back under it. Depending on the engine, the original voice may remain even where a character is replaced. Where the video model declines to produce the generated sound for a section (for example because it detects a copyrighted recording), that section is delivered with the original video’s own sound for that section, including any voice and music in it. This happens automatically, on every engine, and the video is delivered as normal. Once a vendor has declined the audio of a template in any mode (a Swap section, or an Adapt that used or referenced the template’s music), every later Swap of that template is delivered with the original video’s own sound throughout, including any voice and music in it.

We grant you no rights in any source audio. We do not license, clear, or verify rights in any musical work, sound recording, voice, or performance that reaches your Output, and we do not know the licensing status of a source video’s audio. You are solely responsible for holding every right and license needed for all audio in your Output, including audio carried over from a source video or template and audio you upload, and for complying with the terms, music-licensing rules, and content-identification systems (for example, Content ID) of every platform on which you publish. Note that business, advertiser, and commerce accounts on many platforms may use only music licensed for commercial use, and that music available to personal accounts is often not licensed for ads. Whenever you are not certain of your rights, check that you are cleared to use the music in your Output where you publish it. You bear all risk arising from your inputs and your use of Output, and we are not responsible or liable for them.

9. Output: Ownership, Accuracy & Limits

You may provide input to the Services (“Input”) and receive the finished video, with the captions, scripts, and hashtags delivered with it, that the Services generate from your Input (“Output”). Output does not include our analysis of a source video, formula or template data, prompts, settings, or other intermediate data the Services create in order to operate; those remain ours (section 12). As between you and us, and to the extent permitted by law, you own your Input. Subject to your compliance with this Agreement and payment of applicable fees, we assign to you whatever rights we hold in your Output, and you may use your Output for commercial purposes. This assignment does not take effect for Output created in breach of this Agreement, and if you later breach this Agreement in relation to an Output, you agree that our rights in that Output revert to us and that you will stop using it on our request. The assignment covers only our own rights: it does not include rights of third parties in material that reaches your Output (such as source audio, a template, a person’s likeness or voice, or content you uploaded), and we give no warranty that Output is original, free of third-party rights, or lawful to publish in any place or on any platform.

Output is produced by third-party AI models, and generation is non-deterministic: the same Input can produce different results. Output may be inaccurate, vary in quality, contain visual or audio artifacts or other defects, keep elements you asked to change, or resemble other content. Output is not unique: other users, including users of the same template, may receive similar or identical Output, and we own no rights in it that would stop them. We do not guarantee that any given generation will be flawless, usable, perform, “go viral”, be fit for any purpose, or be original or non-infringing. You are responsible for reviewing every Output before you use it, and variation or defects in Output do not entitle you to a refund. You must label Output as AI-generated where the law or a platform’s rules require it, and you must not present Output as a genuine recording.

You may create a public share link for a finished video. A shared page is public: anyone who has the link can open it, watch the video, and save it, and link previews on other services may fetch its poster image. The page shows your video, the words “Made with Riffkit” (or “Made with Riffkit Swap”), short Riffkit copy, and a button that leads to Riffkit. It is marked for search engines not to index it, but we cannot control who forwards the link. Members of your team can see and manage the same link. We never put a source video on a shared page. A Swap share page may show a short silent preview in which the original appears only as a stylized sketch derived from its composition and motion, never the original footage; or, when you made the Swap from one of your own Riffkit videos, both sides of the preview are your own Riffkit videos. Inside the app, a video taken from a platform may be played through that platform’s official embedded player, which the platform serves under its own terms; the app may also show stills and previews of sources and templates for reference.

You decide what to share and you are solely responsible for every video you share and for the consequences of sharing it, including to the people depicted and to rights holders. You can stop sharing at any time; a revoked link stops working permanently, and deleting the video revokes its link. We may disable or remove any shared page at any time, with or without notice, for any reason. A shared page carries your personal referral code (section 18) and sets a visitor’s attribution and referral cookies as described in our Privacy Policy. We keep counts of opens, button clicks, and resulting sign-ups for each link.

11. License to Operate, Improve & Display

To operate, secure, maintain, and improve the Services, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify, create derivative works from, transmit, and process Your Content and your Output, including sending them to the AI vendors that generate your videos. For any video you share, you also grant us, for as long as the share link is live, a worldwide, non-exclusive, royalty-free, sublicensable license to host, stream, publicly display and perform, and transmit that video and its poster image to anyone who opens the link, on a through-to-the-audience basis, and to generate link previews from it. This license continues for a reasonable period after you stop sharing while caches and link previews clear, and for as long as we need to keep a copy to comply with law, resolve a complaint, or enforce this Agreement. We may also use de-identified or aggregated data for research and to improve the Services. We may, but need not, pre-screen, review, or remove any content.

12. Our Intellectual Property, Your License & Feedback

The Services, including the software, models, prompts, template analyses and formulas, template metadata, interfaces, documentation, and the Riffkit name, logos, and the “Made with Riffkit” mark, are owned by us or our licensors and are protected by intellectual-property law. Subject to this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your own personal or internal business purposes. No other rights are granted, whether by implication or otherwise. You may not use our names or logos without our written permission, except as they appear on a shared page we render.

If you send us ideas, suggestions, or bug reports (“Feedback”), you agree that we own the Feedback and may use it for any purpose without payment, attribution, or other obligation to you.

13. Acceptable Use

You agree not to use the Services, or contribute any content, in a manner that:

infringes or violates the intellectual property, privacy, publicity, or other rights of anyone, including us;
violates any law or regulation, or is fraudulent, deceptive, harmful, threatening, harassing, defamatory, obscene, hateful, or otherwise objectionable;
breaks any rule in section 6 (real people), or exploits or depicts minors;
breaks the acceptable-use or content rules of the AI vendors that power the Services or of any platform on which you publish, or attempts to evade their content review or our safety filters;
jeopardizes account security, or attempts to obtain another user’s credentials;
scrapes, crawls, reverse-engineers, or attempts to discover the source code, models, prompts, or underlying components of the Services, or accesses them by any automated means other than those we provide;
uses Output to develop models or products that compete with us;
circumvents usage limits or billing, creates multiple accounts to obtain free credits, trials, or referral rewards more than once, or resells or sublicenses the Services; or
distributes spam, manipulates engagement metrics, or interferes with the Services or their infrastructure.

We may use IP addresses, email patterns, payment-method signals, and other signals to detect fraudulent or abusive activity. Without limiting our other rights, we may cancel earned or promotional credits, suspend or terminate accounts, remove content, and restrict identifiers and devices from registering new accounts. You may not open a new account after we have terminated yours for breach. A violation of this section is grounds for termination.

14. AI Vendors & Content Review

Video, image, text, and speech generation runs on third-party AI models and services (currently including Seedance and MiniMax for video and the sound in it, and models reached through OpenRouter for text, vision, images, and speech-to-text). Voice and speech in Output are generated by the video engines. We may add, substitute, or retire models and engines at any time, and a change of model is not a failure of the Services as long as comparable functionality remains. Each vendor applies its own review to inputs and outputs, including avatar review, review of source clips, and detection of copyrighted or disallowed audio and visuals. A vendor may reject, refuse, delay, silence, or alter a generation, and we have no control over those decisions. A generation that a vendor refuses may fail, and a failed generation call is not charged (section 17 explains how partial renders are charged). You agree to follow the vendors’ content rules when you use the Services.

15. Third-Party Platforms

You publish your Output where you choose. We are not a party to your relationship with TikTok, Instagram, YouTube, or any other platform, and we are not responsible for anything a platform does with content you publish, including muting or replacing audio, content-identification or copyright claims, strikes, removal, demonetization, ad rejection, reach limits, or suspension or termination of your account. Any dispute you have with a platform, a rights holder, a person depicted, or another user is between you and them, and you release us from claims arising from it. Platform rules change often, and you are responsible for checking them before you publish.

16. Credits

The Services meter usage in credits. Credits are a unit of account for using the Services: they have no cash value, are not money or property, cannot be transferred, sold, or exchanged, and are not refundable except where the law requires. Our usage records are the authoritative record of your balance and consumption. We may change what consumes credits and at what rate on a going-forward basis.

Subscription credits are added each month of your subscription, on yearly plans as well, and are usable until the next monthly refresh. They do not roll over.
Promotional credits, such as sign-up credits, referral rewards, and credits we grant at our discretion, are usable for a limited time that we state when we grant them (or in section 18 for referral rewards), may be subject to engine or feature limits, and may be reduced or withdrawn if they were obtained through abuse or in breach of this Agreement. We may change or end any promotion at any time.
Order of use: credits with a time limit are used first, soonest-ending first, then credits without one.
Accounts that have never paid may be limited to certain engines and resolutions and to a small number of characters, products, and avatars. Earning or buying credits may lift those limits.
Credits are forfeited when we terminate your account for breach, and unused promotional credits are not restored or paid out on any termination.

17. Plans, Billing & Payments

Paid plans bought on our website are billed through our payment processor, Stripe, according to the prices and terms on the applicable pricing page. Usage is charged by the second of successfully generated video at the rate for the engine and resolution you select; Swap and Reframe, which feed a video into the engine, are charged at a higher per-second rate that is shown before you submit. Per-second rates, plan prices, and the credits each plan includes are shown on the pricing page and in the app. We may change them on a going-forward basis. A price change for an existing subscription takes effect from your next renewal after we notify you at least 14 days in advance by email or in the app; you may cancel before then.

Purchases in our apps. A plan bought in our iOS app is sold through Apple’s App Store, and one bought in our Android app through Google Play. Apple or Google charges you and renews the subscription under its own terms, its refund rules apply, and you cancel the subscription in your Apple or Google account settings. Where this section describes how we or Stripe charge, renew, change, cancel, or refund a plan, or change its price, Apple’s or Google’s handling applies instead to these purchases; when you move to another plan this way, the new plan’s credits come with the payment Apple or Google takes for it, and we may remove the unused credits of the plan it replaces. The rest of this Agreement, including how credits and usage work, applies as for any plan. If Apple or Google refunds or reverses such a purchase, we may remove the unused credits it provided, as described below. If you have more than one subscription at the same time, whether on our website, through the App Store or through Google Play, we may stop the automatic renewal of any of them that we are able to stop, including one bought through Google Play, and we may cancel at once one whose current period has not been paid.

When you submit a job, we place a hold on the estimated credits and refuse the job if your balance is short. The final charge is per generation call that succeeds; failed calls are not charged, and a Swap whose source clips are refused at the vendor’s pre-render review fails with no charge. If a multi-part video fails part-way or is cancelled, the seconds already rendered are charged. Retrying a failed job reuses the parts already paid for without charging them again. Analysis and text processing are not charged separately.

Subscriptions renew automatically each period until you cancel. On yearly plans you pay for the year up front and receive the plan’s credits each month, not all at once. Moving to a higher plan on the same billing interval takes effect as soon as its prorated charge is paid, with a prorated credit top-up for the rest of the current month; moving to a lower plan, switching between monthly and yearly billing, and cancellations take effect at the end of the current billing period, except that if the current period has not been paid, we may end the subscription at once when you cancel. We may offer a first-month discount to first-time subscribers on some monthly plans; it is applied at checkout, it does not reduce the credits you receive, and we may change or end it at any time. You authorize us and our payment processor to charge your payment method, and you agree to provide accurate billing information. On a team, the owner is the payer for the whole team.

Except as required by law, fees are non-refundable, including for partial periods, unused credits, and generations already produced. Any refund we choose to give is at our sole discretion and is not a precedent. If a payment is refunded, reversed, or disputed, we may remove the unused credits that payment provided, stop any further monthly credits from that payment, return your subscription to the plan you had before if the payment was for an upgrade, reverse any referral reward it earned, and suspend the account until the matter is resolved. If a payment for your subscription fails, we may retry your payment method, suspend or limit your plan, withhold further credits, or cancel the subscription, and you remain responsible for amounts due for the period. We may charge you our reasonable costs of a chargeback or collection that results from your breach. We may correct pricing errors. You are responsible for all applicable taxes. If you believe a charge is wrong, tell us within 30 days of the invoice so that we can investigate; unless the law provides otherwise, charges not disputed within that time are considered accepted. This does not affect any rights you have against your card issuer.

18. Referral Program

We may offer a referral program through which you can invite friends to Riffkit using a personal link (or a shared video page that carries your code) and earn credits when they subscribe. By using your link you agree to this section. The program rules in effect from time to time are shown in the app and may be changed, suspended, or ended by us at any time. The current rules are:

Attribution. A visitor is attributed to the first referral link their browser opened, recorded in a cookie that lasts 60 days and is not replaced by a later link. The referral is recorded when that visitor creates a new account while the cookie is present. Our records decide attribution.
What earns a reward. The referred person’s first ever payment to Riffkit, made from their own account for a new subscription. Renewals, upgrades, interval switches, payments for accounts paid by a team owner, and invoices on which nothing was paid earn nothing.
Reward. Credits equal to 20% of the monthly credits of the plan the referred person bought, the same for monthly and yearly plans. The current amount for each plan is shown on the referral page in the app. The reward is pending for 30 days after the payment and is granted after that only if the payment has not been refunded in whole or in part or disputed by then. Rewards are issued to the paying account (the team owner, if you are on a team) and are usable for 12 months from the grant.
Reversal. If the referred person’s payment is refunded or disputed after the reward is granted, we take back the unused part of that reward. Credits already spent are not reclaimed, and your balance does not go negative. A dispute later decided in our favor does not restore a reversed reward.
Limits. At most 10 rewards are granted to one referrer in any rolling 30-day period; further rewards that come due in that period are not granted and are not deferred. A reversed reward still counts toward the limit.
Exclusions. No reward is earned for yourself, for a member of your team, for a person using an email address that resolves to one already on Riffkit, for an account paid with the same payment card or payment identity as your own paying account, or with one already used for another referred account’s first payment, for test or review accounts, or for any account we determine to be fake, duplicate, or created to game the program. A reward is void if your account is deleted or deactivated before it is granted, and no reward is granted while your account is suspended.
Conduct. You must not spam, send unsolicited bulk messages, run paid search ads on the Riffkit name, misrepresent Riffkit or its prices, pose as Riffkit, or offer to pay or share rewards with the people you refer. Where you promote your link publicly, you must disclose that you may earn a reward where endorsement rules require it.
Nature of rewards. Rewards are promotional credits under section 16: no cash value, non-transferable, non-refundable, and not a payment to you. You are responsible for any tax consequences. The referred person receives nothing beyond what every new user receives.
Overlap. If a referral also qualified under our former affiliate program, we may honor it under one program only.
Enforcement. We may withhold, cancel, or reverse any reward obtained in breach of this section or through fraud, and we may remove you from the program. We determine in good faith, based on our records, whether a reward has been earned, and we will explain our decision on request.

You can see counts of clicks, sign-ups, paid referrals, and credits earned in the app. We do not tell you who signed up through your link.

19. AI Agents, Integrations & API Access

The Services can be used by AI agents and other software that you authorize to act for your account, for example by approving a device sign-in. Anything such an agent does is your activity: it is subject to this Agreement, it spends your credits, and you are responsible for it, including for jobs it submits that you did not intend. Keep agent credentials secure and revoke access you no longer need. We may limit, rate-limit, or revoke programmatic access at any time, and our programmatic interfaces may change without notice.

20. Confidentiality & Data Protection

You may receive confidential information about the Services; use it only as needed to use the Services and do not disclose it. Our handling of personal data is described in our Privacy Policy. If you use the Services to process the personal data of others, including the likeness or voice of any person, you are responsible for providing adequate notices and obtaining the necessary consents.

21. Copyright & Intellectual Property Complaints

We respect the intellectual property rights of others and expect our users to do the same. We respond to notices of alleged infringement that comply with the United States Digital Millennium Copyright Act (DMCA), the Singapore Copyright Act 2021, and other applicable law, and we may remove or disable access to content (including shared pages and templates) at our discretion.

Designated agent. Send copyright notices to:

Our designated agent is listed under Bit Computing Pte. Ltd. in the U.S. Copyright Office DMCA Designated Agent Directory, which shows the agent’s full contact details.

Notice of infringement. To be effective, your notice must include:

a physical or electronic signature of the copyright owner or a person authorized to act for them;
identification of the copyrighted work you claim has been infringed (or a representative list if several works are covered);
identification of the material you claim is infringing and enough information for us to locate it, such as the share link or the account and video name;
your name, address, telephone number, and email address;
a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
a statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act for them.

Counter-notice. If your content was removed and you believe the removal was a mistake or misidentification, you may send a counter-notice to the agent above containing: your physical or electronic signature; identification of the material and where it appeared before removal; a statement under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification; your name, address, and telephone number; and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if your address is outside the United States, of any judicial district in which Bit Computing Pte. Ltd. may be found) and of the courts of Singapore, and that you will accept service of process from the person who sent the original notice or their agent. We may forward the counter-notice to the complainant. Unless the complainant tells us within 10 business days that they have filed a court action, we may restore the material no sooner than 10 and no later than 14 business days after receiving a valid counter-notice.

Misrepresentation. Anyone who knowingly misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages, including under 17 U.S.C. § 512(f). Sending us a license or other document does not mean we have approved your content.

Repeat infringers. We terminate, in appropriate circumstances, the accounts of users who are repeat infringers or who are the subject of repeated valid notices, and we may do so after a single notice where we consider it warranted.

Other rights. The same address accepts complaints about trademark, privacy, publicity, and likeness rights. Give us enough detail to identify the content and the right you assert. We may share your notice, including your contact details, with the user who provided the content, and we may share a user’s contact details with a complainant where the law allows and we consider it appropriate to resolve the complaint.

22. Third-Party Services, Availability & Changes

The Services rely on third parties for AI generation, payments, email, hosting, and other functions, and may contain links to, or embed content from, third-party sites and platforms; we are not responsible for their availability, acts, content, or terms. We may withdraw, amend, or restrict the Services or any feature, engine, or template at any time without notice, and we will not be liable if the Services are unavailable for any period. Features marked beta, preview, or experimental are provided as is, may be changed or withdrawn at any time, and may be excluded from support. You are responsible for keeping your account active; we may close accounts that remain inactive. You consent to receive notices and other communications about the Services electronically, at the email address on your account or within the app.

23. Termination

You may stop using the Services at any time; if you cancel a subscription, it ends at the close of the current period, unless that period has not been paid, in which case we may end it at once. To close your account, contact us at [email protected]. We may suspend or terminate your access at any time, without notice, for any reason, including breach of this Agreement or risk to us or others. If we terminate your account or a subscription for a reason other than your breach of this Agreement, fraud, a legal requirement, or risk to us or others, we will refund the unused part of any prepaid subscription fee for the remaining period, pro rata; that refund is your sole remedy. On termination, your right to use the Services ends, unused credits are handled as set out in section 16, and we may delete Your Content and Output as described in our Privacy Policy. Provisions that by their nature should survive termination (including payment, ownership, the license to shared content for the period described in section 11, our right to keep copies to comply with law, resolve a complaint, or enforce this Agreement, warranty disclaimers, indemnity, limitations of liability, and dispute resolution) will survive.

24. Disclaimers

The Services, templates, Output, and all content are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation, to the maximum extent permitted by law. We do not warrant that any Output or shared content may lawfully be published on any platform or in any country, or that it will not attract a copyright, likeness, or other claim. Nothing in this Agreement limits rights that consumer-protection law gives you and that cannot be excluded by contract.

25. Limitation of Liability

To the fullest extent permitted by law, we and our affiliates, officers, employees, agents, and vendors will not be liable for any indirect, incidental, special, punitive, or consequential damages, or for lost profits, revenue, data, or goodwill, or for any claim arising from Output, from content on shared pages, from the actions of a third-party platform, vendor, or rights holder, or from your reliance on a template or on the Services. Our total aggregate liability for all claims relating to the Services will not exceed the greater of (a) the amounts you paid to us for the Services in the twelve months before the event giving rise to the claim, or (b) SGD 100. These limits do not apply to liability for death or personal injury caused by negligence, for fraud, or to any other liability that cannot be limited by law. The limits in this section are a fundamental basis of the bargain between you and us, and the fees reflect them.

26. Indemnification

To the fullest extent permitted by law, you will defend, indemnify, and hold us and our affiliates, officers, employees, agents, and vendors harmless from any claims, demands, damages, losses, fines, and expenses (including reasonable legal fees) arising from or related to: Your Content; your Output and anything you make from a template; audio, music, voices, or likenesses that reach your Output; any video you share or publish, including on a shared page or on a third-party platform, and any action a platform takes in response; any claim by a person depicted or heard in your Output; your failure to label Output as required by law or a platform; your use of the Services or Output by you, by anyone using your account, or by an agent or integration you authorize; your participation in the referral program, any claim by a person you contacted or misled when promoting your referral link, or any abuse of credits or promotions; your breach of this Agreement, of a vendor’s or platform’s rules, or of any law. We may control the defense and settlement of any claim with counsel of our choice; you will cooperate with us and remain responsible for the costs of that defense and any resulting settlement or award. You may not settle a claim that imposes obligations on us without our written consent.

27. Governing Law & Dispute Resolution

This Agreement is governed by the laws of Singapore, without regard to conflict-of-laws rules. Any dispute arising out of or relating to this Agreement or the Services, including its existence, validity, or termination, will be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with its rules then in force, which are deemed incorporated by reference. The seat of arbitration is Singapore and the language is English. The tribunal will consist of a sole arbitrator, and the SIAC Expedited Procedure applies where the amount in dispute allows. The award is final and binding.

Individual claims only. You and we agree that each may bring claims against the other only in an individual capacity, and not as a claimant or class member in any class, consolidated, collective, or representative proceeding, to the extent such a waiver is permitted by law. Either party may seek interim or injunctive relief from a court of competent jurisdiction to protect its intellectual property or confidential information, and we may bring a claim to collect unpaid fees in a court where you are located. If you are a consumer in a country whose mandatory law gives you the right to bring claims in your local courts or under your local law, nothing in this section removes that right.

Additional terms for users in the United States. The Federal Arbitration Act governs this section. Either party may bring an individual claim in small-claims court instead of arbitration. For consumer claims, we will pay the SIAC filing and tribunal fees that exceed what you would pay to file the claim in court, unless the tribunal finds your claim frivolous. You may opt out of arbitration by emailing [email protected] within 30 days of first accepting this Agreement; opting out does not affect any other part of this Agreement. If the individual-claims waiver above is found unenforceable for a claim, that claim will be heard in the courts of Singapore, not in arbitration, and the rest of this section remains in effect.

28. Limitation on Legal Action

Any claim arising out of or related to the Services must be commenced within one (1) year after the claim accrues; otherwise it is permanently barred, except where the law does not allow a shorter limitation period.

29. Export Controls & Sanctions

You represent that you are not located in, and will not use the Services from, a country or territory subject to comprehensive sanctions by Singapore, the United Nations, the United States, or the European Union, and that you are not on any sanctions or restricted-party list maintained by those authorities. You will not use or export the Services or Output in violation of export-control or sanctions laws, or to develop weapons.

30. General

This Agreement, together with the documents it refers to, is the entire agreement between you and us about the Services and replaces any earlier agreement on the same subject. You may not assign or transfer this Agreement without our prior written consent; we may assign it to an affiliate or a successor, provided the assignee assumes our obligations under this Agreement. If any provision is found unenforceable, it will be enforced to the maximum extent allowed and the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. We are not liable for any delay or failure caused by events beyond our reasonable control, including failures of third-party AI vendors, payment processors, hosting, or networks. Nothing in this Agreement creates a partnership, agency, or employment relationship. A person who is not a party to this Agreement has no right under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any of its terms. Headings are for convenience only. Notices to us must be sent to the address in section 32; notices to you may be sent to your account email or shown in the app. If this Agreement is translated, the English version controls. “Including” means “including but not limited to.”

31. Changes to These Terms

We may change this Agreement as the Services evolve. For material changes we will give at least 14 days’ notice by email or in the app before they take effect. Changes made to comply with law or to address security or abuse may take effect immediately. Your continued use of the Services after a change takes effect constitutes acceptance. If you do not agree to a change, you may cancel before it takes effect and, for a prepaid period, we will refund the unused part pro rata.

32. Contact

Bit Computing Pte. Ltd.
64 Cecil Street, #06-02, IOB Building, Singapore 049711
[email protected]